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FAQ's

Summer Hours of Operation:

Open 7 Days a Week from 10:00 AM - 8:00 PM!

  • Orders are fulfilled each week on Wednesdays. Weekly order cut-off is on Fridays.
  • We are unable to ship to PO Boxes. Orders will be unfulfilled until a proper address is provided.
  • Tracking information will be sent to the customer when the carrier service receives the package.
  • We try our best to fulfill your order within 7 business days. If additional delays occur, we will notify you via email.
  • If you have any additional questions or concerns related to shipping, please reach out to our team at: admin@calliessweets.com.

Unfortunately, we are unable to refund orders due to shipping delays with our carriers or missing packages with delivery confirmation from the carrier.

We strive for 100% satisfaction with every order we receive and want you to LOVE your treats from Callie's Sweets! However, we offer a full refund for products that do not satisfy your standards.


If you feel unsatisfied with your order, please email us at admin@calliessweets.com and provide a brief explanation. A member of our team will respond to your request and examine your inquiry. We may request issue-related pictures if necessary.

 

Tree Nut and Peanut Allergies

While not every product contains nuts, please note our products are not made in a nut-free environment and cross-contamination is likely.

Gluten Free

We have quite a large selection of gluten free fudge! To make this simpler, Peanut Butter Oreo and Cookies & Cream fudge are NOT gluten free.

Keto and Vegan

Unfortunately, all of our products contain butter or dairy and sugar.

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